REFUND POLICY

Last updated: 18/11/2025
Thank you for using Gencoloring.com. We strive to provide high-quality AI coloring page tools and digital content. Because our products are digital and delivered instantly, our refund rules differ from physical goods.

1. Digital Products & Instant Delivery

Most products on Gencoloring.com are delivered immediately after purchase. Due to the nature of digital goods, all sales are final.
We generally do not offer refunds for:
  • AI-generated artwork
  • Downloadable coloring pages
  • Credits, tokens, or subscription plans
  • Any digital assets delivered instantly

2. Exceptions (Refunds MAY Be Considered)

We may offer a refund in the following rare cases:
  • You were charged twice for the same purchase
  • A technical error on our system prevented you from receiving your product
  • Your subscription renewed unintentionally and you contact us within 24 hours of renewal
Refund approvals are at our sole discretion.

3. Subscription Cancellations

You may cancel your subscription at any time.
Cancellation results in:
  • No future charges
  • Continued access until the current billing cycle ends
Canceling does not grant a refund for past payments.

4. How to Request a Refund

If you believe you qualify for a refund, contact us at:
📧 gencoloring.com@gmail.com Please include:
  • Your full name
  • Email used at checkout
  • Order ID
  • Reason for request
We typically respond within 3–5 business days.

5. Chargebacks

Unauthorized chargebacks may result in:
  • Account suspension
  • Loss of access to purchased products
  • Blocking future purchases
Please contact us before opening a dispute.

6. Contact Us

For refund-related questions:
Gencoloring.com
📧 gencoloring.com@gmail.com
📍 4959 Pursglove Court, Dayton, Ohio